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The Africa CX Experts

Speaker - Trainer - Animator

CX Touchpoints master trainers and customer experience analysts are not just subject-matter experts but also compelling and engaging speakers. Our customer experience experts  are  available for headline speaking engagements, workshops, panels and round tables and conferences. Each of our experts has a unique area of expertise and personal background to deliver an educational, thought-provoking and inspiring presentation.

Customer Service Guest Speaker

Customer service experts who can engage, educate and inspire your audience.

Customer Service Trainer

Customer service master trainers who can equip your team with customer service skills.

Customer Experience Consultant

Customer experience experts who can assist you develop a customer service strategy.

Why Choose Us?

No one masters the Customer Experience in Africa better than us. Our unique approach takes into cognizance cultural shifts.  

We offer a unique area of expertise and experience to deliver an educational, thought-provoking and inspiring presentation

Each of our executives and master trainers have their own unique story to tell, and have the ability to infuse their personal experiences into their speech and reaching the audience in very engaging ways.

Thanks to ground breaking research CX Touchpoints Group performs, our team has  mastery of core customer experiences concepts and industry trends.

Feedback from our conferences and workshops serves as a guide to the success of our speaking events. We use this as a measuring tool for our success with over 1000 speaking hours.

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